Privacy Policy
At Linear Health we’re committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy details how we collect, use and protect your information when you visit our website or use our services.
Information we collect
We may collect personal information in order for us to provide high quality occupational health and physiotherapy services, including but not limited to:
- Name
- Address
- Date of birth
- Email address
- Phone number
- Employer’s details
- Job title
- Health information (relevant to the services provided)
- Other information you choose to provide
Non-personal information
We may also collect non-personal information automatically when you visit our website, including:
- IP address
- Browser type
- Opersating system
- Referring URL’s
- Pages viewed
- Links clicked
How we use you information
We use the information we collect to:
- Provide and manage our services delivering high-quality care
- Personalise your experience
- Communicate with you abut our services, updates and promotions
- Improve our website and service delivery
- Conduct research, analysis and development
- Comply with legal obligations
How we protect your information
We implement a variety of security measures to ensure the safety of your personal information, including:
- Encryption of sensitive data
- Secure access controls
- Regular security assessments
- Staff training on data protection
Sharing your information
We do not sell, trade or otherwise transfer your personal information to outside parties except as described below:
- Service providers: We may share your information with third-party service providers who assist us in operating our website and providing our services.
- Legal requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Occasionally there are times when your personal information is required to be shared, for example, if a referral to another medical professional is required. In this circumstance this will be discussed with you and your consent obtained.
Data Retention
How long we keep your information
We retain your personal information for a period of seven years as we are legally required. Once your information is no longer needed, we will securely delete or anonymise it.
Children’s Privacy
Protecting children’s privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will delete such information from our records immediately.
International Data Transfers
Transfer of data abroad
Your information may be transferred to, and maintained on, computers located outside your county, country or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside of the United Kingdom and choose to provide information to us, please note that we transfer the data to the United Kingdom and process it there.
Your Rights
Your have certain rights regarding your personal information, including:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to correct any inaccuracies in your personal information.
- Deletion: You have the right to request the deletion of you personal information in certain circumstances.
- Objection: You have the right to object to the processing of your personal information.
- Withdraw consent: You have the right to withdraw consent to the processing of your personal information.
To exercise these rights, please contact us using the contact information provided below.
Cookies
Our website uses cookies to enhance your experience. Cookies are small files that a site or its service provider transfers to you computer’s hard drive through your web browser (if you allow) that enable the site’s or service provider’s systems to recognise your browser and capture and remember certain information.
You can choose to disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
Third -Party Links
Our website may contain links to third-party websites. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.
Automated Decision Making and Profiling
Automated processes
We do not use automated decision-making or profiling that significantly affects you. If this changes in the future, we will update this policy and notify you of such changes.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Linear Health
Email: [email protected]
Phone: 07745 521 687
Your Consent
By using our website and services, you consent to our Privacy Policy.
Your Choices
Complaints
If you have any concerns about the use of your personal information you can make a complaint to us using the contact details above.
Opting Out
You have the choice to opt-out of certain communications from us, such as newsletters and promotional emails. You can do this by following the unsubscribe instructions included in these emails.
Data Protection Officer
Contact our data protection officer
We have appointed a Data Protection Officer ( DPO) to oversee compliance with this Privacy Policy. If you have any questions or concerns about how your data is handled, you can contact our DPO directly at [email protected].